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We are happy to support you – quickly, personally and easily.
Call times
Monday – Friday
8:00 AM – 12:00 PM
1:30 PM – 5:00 PM
Saturday
8:00 AM – 4:00 PM
(Exception: holidays)
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The five most frequently asked questions
Where are your sofas produced?
Where are your sofas produced?
Our sofas are produced in Europe by our manufacturers, who specialize in sofas.
How long are the delivery times?
How long are the delivery times?
Depending on use, its lifespan is between 7 and 15 years. But because all the elements can be replaced again and again, it will last a lifetime.
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 degrees on a delicate cycle.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are easily connected with Velcro. They hold together perfectly – even running children can't separate them 😉
Can I reorder individual covers?
Can I reorder individual covers?
Of course, you can reorder individual covers or freshen up the entire sofa with a new colour.
Maintenance & usage tips
If I get a stain, should I immediately put the cover in the washing machine?
If I get a stain, should I immediately put the cover in the washing machine?
It depends on the type of stain. Small stains can be easily removed with a damp cloth, a little dish soap, and circular motions. Otherwise, you can simply remove the separate cover with the stain, put it in the washing machine, and then pull it back out clean.
At what temperature should the covers be washed?
At what temperature should the covers be washed?
We recommend washing the covers at 30 degrees on a delicate cycle.
I have a pet. What fabric is recommended?
I have a pet. What fabric is recommended?
All fabrics are pet-safe. Hair can be easily removed with a lint roller or a damp cloth. Moreover, the fabrics are so tightly woven that cat claws can't easily scratch the lining. And if a spot does get damaged, you can easily replace the cover and the sofa will look as good as new. Furthermore, all fabrics are super practical because you can simply wash them if your four-legged friends get them dirty.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are easily connected with Velcro. They hold together perfectly, and even jumping children won't cause the elements to slide apart. 😉
How should I proceed if I want to wash the cover?
How should I proceed if I want to wash the cover?
- Remove the sofa covers (and sort them by color if necessary)
- Fold the Velcro over so that it doesn't get caught anywhere
- Turn cover inside out
- Place the cover in the drum
- Add detergent*
- Select a delicate wash program at 30°C, adjust the spin speed to minimum, start, and wait…
- Shake out the covers and preferably hang them up in the fresh air and let them dry
- No ironing – re-upholster the sofa immediately and enjoy
We also recommend:
- Wash covers inside out
- To use a laundry bag
Which detergents can I use on the covers?
Which detergents can I use on the covers?
We recommend the following detergents:
- Washing powder
- Detergent
- Liquid detergent
- Wax strips
To prevent your cover from losing quality, we recommend avoiding the use of fabric softener and bleach.
How can I protect my floor from marks and scratches?
How can I protect my floor from marks and scratches?
To prevent marks and scratches on the floor, we recommend placing felt protectors under the feet. These can be purchased at any hardware store. Over time and with use, the felt pads wear out and need to be replaced.
Our sofas with wooden legs are already supplied with felt protectors.
A look behind the scenes
At Livom, we have real people with heart, humor, and a shared mission: creating furniture you'll love. Get to know us better here.